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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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debbie hoff

March 21, 2025

5  out of  5
rating by debbie hoff
"Valerie Lopez was extremely helpful. Professional, patient, and worked hard to save me money. Highly recommend."
We responded:
"Thank you so much for your review! We strive to deliver professional service and look forward to helping in the future!"
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Richard Beckman

March 19, 2025

5  out of  5
rating by Richard Beckman
"This State Farm office has been very good at answering our questions. Our inquiries have had quick responses. Always helpful and friendly to help us insure we have the insurance we need."
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Laquintin Holloway

March 18, 2025

5  out of  5
rating by Laquintin Holloway
"I've been with State farm for a year and a half. I've had nothing but the best customer service and when I leave a message I received a call back the same day. I highly recommend anyone that is looking for any type of insurance to choose State Farm."
We responded:
"Thank you so much for your review! We appreciate your business and look forward to providing you the great service you have come to expect!"
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bob mcColgan

March 18, 2025

5  out of  5
rating by bob mcColgan
"Val was so responsive and efficient."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Tom Roberts

March 17, 2025

5  out of  5
rating by Tom Roberts
"Great service dealing with Valarie Lopez. Has been a big help and answered all my questions."
We responded:
"Thank you for the review! We appreciate your business & look forward to helping with all your insurance needs! "
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Martina Ita

March 15, 2025

1  out of  5
rating by Martina Ita
"Would leave 0 stars if possible. I have never seen such poor communication, unethical business, & people who frankly just don’t give a shit. When you express your concerns of lack of transparency, and then receive 0 communication regarding your bill/quote in 10 days, you assume lack of transparency & shadiness is what you should expect. My step mom Tricia Ita was an agent; owned her own branch. She (along with my 3 family members) died on our way to a State Farm event. I was a survivor. Thought State Farm had our back for life, but clearly all this business cares about is profits. TAKE YOUR BUSINESS ELSEWHERE."
We responded:
"Thank you for your review. We appreciate the feedback. We feel that we have communicated with you but do accept whatever part we played in making you feel this way. We strive to provide great service to our customers & we will use your feedback to improve going forward."
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Susan Jiskra

January 20, 2025

5  out of  5
rating by Susan Jiskra
"Wonderful experience! Valerie was extremely helpful, going over each portion of our policy - finding a way to optimize our costs and provide the coverage we needed! I will continue to recommend Katie and Valerie to our friends and family - whenever possible!"
We responded:
"Thank you Susan for your kind words! We are glad to provide you with the information you needed! Thank you for your business! "
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Sharon Smith

August 31, 2024

5  out of  5
rating by Sharon Smith
"I was very impressed with the lady who anwered my call! She was knowledgeable and courteous and answered my questions very patiently!"
We responded:
"Thank you Sharon for your review! We strive to provide courteous service! We appreciate your business!"
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Carolyn Mears

August 20, 2024

5  out of  5
rating by Carolyn Mears
"Is a 6-star rating possible?? I simply cannot say enough good things about Katie and her team!! They are wonderfully responsive, efficient, and caring, and have always provided top-notch service, professionally and with genuine interest in making sure my coverages are tailored to my needs. Thank you Valerie and Katie! I appreciate you."
We responded:
"Thank you Carolyn for your “6-star” rating!! Our mission is to continue providing professional top-notch service!! We appreciate you! "
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Veronica Wheeler

August 20, 2024

5  out of  5
rating by Veronica Wheeler
"Valerie was very helpful. She explained all my insurance coverage to me. I had to make a claim for a replacement of my car windshield and she quickly had it organized while on the phone. Great friendly service!"
We responded:
"Thank you Veronica for your 5 star review! We welcome the opportunity to help! We appreciate your business!"
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randy acosta

August 6, 2024

5  out of  5
rating by randy acosta
"Katie and Valerie at State Farm are amazing! They are very friendly and helpful. They answered all my insurance questions and needs. Thank you ladies! Randy"
We responded:
"Thanks so much for your amazing review!! We appreciate your business!!"
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Khanh Huyen

June 20, 2023

5  out of  5
rating by Khanh Huyen
"Valerie Lopez is an amazing agent. She responds in seconds and even at night time which I didn't expect (and feel bad after sending her email thinking she would respond in the morning). She will be there for you whenever you have concerns or questions. I would never use any other insurance company as long as Valerie is with State Farm. She is a very hard working and as I mentioned, amazing agent."
We responded:
"Thanks so much Khanh! We work hard for our customers & will continue to provide the responsive service you have to come to expect from our agency! "
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Melanie Reeves

June 19, 2023

5  out of  5
rating by Melanie Reeves
"I am moving from CA to CO next week and as you can imagine, the stress that comes with an out-of-state move can be a lot. I wanted to stick with State Farm and thankfully will be able to! Valerie was incredibly helpful, honest, and great with communication throughout the time as I asked lots of questions trying to understand everything related to my insurance in a different state. Thankful to continue my service with State Farm in CO!"
We responded:
"Thanks Melanie for your kind words! We appreciate your business & look forward to helping you with all your insurance needs! We strive to be as helpful as possible! "
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Jeff T

June 15, 2023

5  out of  5
rating by Jeff T
"Valerie is always quick to respond and ready to help at a moments notice. I would highly recommend going to Katie and Valerie for your insurance needs."
We responded:
"Thanks Jeff for your recommendation! It means a lot to us! "
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Gloria Zebari

February 4, 2023

5  out of  5
rating by Gloria Zebari
"Best insurance agency I've ever had. Her office staff is great and on top of anything I inquire about. She has a lovely office in downtown Littleton. Quotes on my home/auto beat out the rest."
We responded:
"Thanks Gloria for your words of confidence! We strive to be the best agency for great service and great rates! "
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Ibrahim Abualhuda

December 5, 2022

5  out of  5
rating by Ibrahim Abualhuda
"Mike was way way more than helpful. Explained all policies in deep details like i never had before. Not only that, but gave me a better rate than before! I highly highly recommend this agent and many thanks to Mike again for being such a professional, patient and helpful person"
We responded:
"Thank you for your business! We look forward to helping you in all your insurance needs!! "
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Nikki Minges

March 9, 2022

5  out of  5
rating by Nikki Minges
"I have been insured with State Farm through Katie Riley's office for about 4 years. Katie and the office staff are all very knowledgeable, helpful and friendly. My insurance costs went down and coverage went up when I switched from American Family. Fortunately, I haven't had any major claims so I can't speak to that process. I have had one claim after someone hit my car and did not leave a note. The process was easy, the damage was fixed and paid for with minimal inconvenience."
We responded:
"Thank you Nikki for the nice words! We will continue to provide you with knowledgeable service with a smile!"
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Mega Mann

June 16, 2021

5  out of  5
rating by Mega Mann
"My family has been with State Farm for many decades, so when it came time for me to get my life in order as an adult this team made the transfer of policy seamless. When getting insurance for my home the team worked with the mortgage officer to solidify my policy. Shortly after I used Carvana to the obtain a vehicle which took a few changes, and although I was a bit nervous making the call to notify I need to switch vehicles, Valerie was awesome to work with and ensured I had the digital copy of what I needed instantly. I am proud to say I am one of the clients for this team!"
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Ryan Solomon

March 18, 2021

5  out of  5
rating by Ryan Solomon
"Called to setup renters insurance and they had me all setup with a great plan in no time!"
We responded:
"Thanks Ryan! Our goal is to set up great plans for our customers!"
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Sean Hacker

March 10, 2021

5  out of  5
rating by Sean Hacker
"I’ve been with Katie Riley State Farm for over 30 years. The team has always provided the best service for anything from policies, claims, financial. Can’t say enough about how nice it is to have this service team ready when needed. Thank you, I appreciate all your efforts! Sean"
We responded:
"Thanks Sean! We look forward to continuing the service you have come to expect from our office!"
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Tim Rosko

February 22, 2021

5  out of  5
rating by Tim Rosko
"I have been insured by this agency for close to 40 years and have had all of my issues addressed promptly and professionally. Valerie has gone above and beyond to address any concerns I may have and I would highly recommend this agency to anyone seeking a fair rate and the best service in town."
We responded:
"Thank you for the review! It is a pleasure having you as a customer!"
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Breanna Kriss

February 21, 2021

5  out of  5
rating by Breanna Kriss
"Val took care of me and was very personable! Super easy to talk to and was able to help me right away!"
We responded:
"Thanks Breanna! Welcome to our agency!"
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trina markey

February 11, 2021

5  out of  5
rating by trina markey
"The team is always quick to take care of any questions or help that I need, especially Val!! They are all so friendly, helpful and knowledgeable. Awesome to work with!"
We responded:
"Thanks Trina! We think you are awesome too!"
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Mick Binfet

February 4, 2021

5  out of  5
rating by Mick Binfet
"Katie Riley and her group have provided us with exceptional service and quality insurance products for many years, and are looking forward to many more years of working with Katie and her team."
We responded:
"Thanks Mick! It is a pleasure doing business with you!"
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Neil Krohn

February 3, 2021

5  out of  5
rating by Neil Krohn
"All staff at Katie’s are extremely knowledgeable, addressing all my issues and questions promptly and thoroughly. Everyone is a delight to work with. I have all my policies with Katie and plan on keeping it that way."
We responded:
"Thanks Neil! We hope to be serving you for years to come!"